Privacy Policy

Privacy Notice

At Patches Empire, we are committed to protecting the personal information of our customers, website visitors, and users of our services. This Privacy Notice outlines how we collect, use, disclose, and protect your personal information.

1. What Information Do We Collect?

We collect various types of personal information to provide personalized services and improve your experience. This includes:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed through secure gateways)
  • Phone number
  • Phone number
  • Phone number
  • Phone number

Additionally, we collect non-personal data, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Cookie information
  • Navigation and interaction data
  • Device information

This information enables us to process orders efficiently, provide customer support, and enhance our services and website.

2. How Do We Process Your Information?

We process your information to:

  • Fulfill orders and provide services
  • Provide customer support and resolve issues
  • Enhance our services and website
  • Communicate promotions and updates
  • Comply with applicable laws and regulations

Your information is utilized for various purposes, ensuring efficient and effective services.

3. What Legal Bases Do We Rely On to Process Your Personal Information?

We rely on legitimate interests, contractual necessity, and consent to process your personal information. Our legitimate interests include improving services, preventing fraud, and complying with legal obligations. Contractual necessity involves processing information to fulfill orders and provide services. Consent is obtained through this privacy policy and clear opt-in options.

4. When and With Whom Do We Share Your Personal Information?

We share your information with authorized third-party service providers, including:

  • Payment processors
  • Shipping providers
  • Marketing service providers
  • Analytics partners
  • Customer service software

These partnerships enable efficient services while maintaining confidentiality and security.

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies to enhance your experience, including:

  • Session cookies
  • Persistent cookies
  • Third-party cookies
  • Tracking pixels

These tools optimize our website, personalize services, and improve performance. You can manage cookie settings through your browser or our website.

6. How Long Do We Keep Your Information?

We retain data for:

  • Order fulfillment and customer support
  • Marketing and analytics purposes
  • Compliance with legal obligations
  • Business analytics and improvement

The retention period varies depending on the purpose, with some data stored indefinitely.

7. How Do We Keep Your Information Safe?

We implement robust security measures, including:

  • Encryption
  • Secure servers
  • Firewalls
  • Access controls
  • Regular security audits

Secure payment processing ensures financial information remains confidential.

8. Do We Collect Information from Minors?

No, our services are designed for individuals 18 years or older. We do not intentionally collect information from minors.

9. What Are Your Privacy Rights?

You have the right to:

  • Access and update your information
  • Request deletion
  • Opt-out of marketing communications
  • File a complaint with relevant authorities
  • Request data portability

10. Controls for Do-Not-Track Features?

We honor Do-Not-Track (DNT) browser settings, allowing you to opt-out of tracking.

11. Do California Residents Have Specific Privacy Rights?

Yes, California residents have specific privacy rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to request disclosure of personal information collected
  • The right to request deletion of personal information
  • The right to opt-out of selling personal information
  • The right to non-discrimination

12. Do We Make Updates to This Notice?

Yes, we reserve the right to update this notice periodically. Changes will be posted on our website, and we encourage you to review this notice regularly to stay informed.

13. How Can You Contact Us About This Notice?

If you have any questions or concerns regarding this notice, please contact us at [insert contact information]. We are committed to transparency and openness.

14. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to review, update, or delete information collected from you. To exercise this right, please contact us at info@patchesempire.com or use our website's tools and features.By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Notice.

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