Privacy Policy

Privacy Policy

Our Company is committed to protecting your personal data and your rights in line with privacy legislation.This Privacy Notice explains how personal information about you (for example, our occupiers, website visitors and members of the public) is used by us. Hotline Associates is the Data Controller of the personal data that you (‘you’ means the person whose data is being processed) provide to us.

What information we collect

We may process your personal information (information that identifies you as an individual and relates to you) in order to provide the service you have asked for.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender
• Contact Data includes address, email address and telephone numbers
• Financial Data includes bank account details
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser
• Plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
• Usage Data includes information about how you use our website and services and from CCTV and access controls in our properties
• Marketing and Communication Data - includes your preferences in receiving marketing from us and our service providers and your communication preferences

How do we collect your personal information

Hotline Associates collects information from individuals through use of our website, website sign ups (for example, registering for email alerts) and when individuals contact us directly.

• Direct interactions. You may give us your identity, Contact and Marketing and Communications Data by registering on our website or by
• Corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

Cookies are used us to improve your experience when using our website and to track usage (for example what pages are being viewed) to help us understand how the site is being used. We do not use personal information in the cookies and do not track you personally, only the computer you are using. These can be session cookies which are deleted when you close your browser and/or persistent cookies which remain on your computer for a longer period of time.

Transfer of data

The personal information you provide to us may be transferred and stored outside of the EEA. Third parties will only process your personal information on our instructions and subject to an agreement that the information is kept secure and confidential.

How we keep your data secure

We understand the importance of protecting your privacy and we will ensure your personal information, both on- and off-line, is safeguarded and held securely in accordance with our obligations under the Data Protection laws. Appropriate technical and organisational measures have been implemented to ensure personal information is protected and to prevent your personal data from being lost, used, accessed in an unauthorised way, altered or disclosed.

Data retention

Personal data will be retained for no longer than is necessary to comply with statutory guidance or to provide services to you as required.