Learn about the recovery process of for Blockchain.com wallets and about what your options are.
About Us
You provide us with a copy of your wallet ID and your guesses as to what your password is. We will use your password guesses to “brute force” your password or recover your partial seed.
Any and all secure client data is stored and processed on secure, air-gapped servers to protect your data.
We use cutting edge, industry leading attack vectors to achieve a best in class success rate in recovering passwords.
Support
Occasionally, there are some instances in which Blockchain.com wallets that are simply irrecoverable. Here are a few examples:
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Up to date information on the Blockchain.com wallet and recovery options.
Password Recovery
The article guides you through the process of recovering your Blockchain.com wallet using a string of seemingly random words, known as a mnemonic phrase or recovery seed. Sometimes these phrases have an unusual number of words, but don't worry! The piece explains the differences between older "legacy" phrases and the newer BIP39 recovery seeds, and how to use them to regain access to your wallet. Whether your phrase is unexpectedly short, long, or throws an error, the article provides helpful tips and solutions to get you back in control of your funds.
Password Recovery
Struggling to receive authorization emails from Blockchain.com? This guide explores potential reasons, from simple spam folder mishaps to complex email ownership issues. Dive in to learn troubleshooting steps, and discover how to regain access if you've lost control of your linked email address.
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