House 1 Street 1 Country
WHY CHOOSE US
Picking Your Survey
Onboarding Form
You’ll conduct this yourself, in your own time, being guided through each section at a time.
Virtual Survey
We’ll conduct the survey together by tapping in to your rear camera of your smartphone.
Installer Survey
Our in-house expert installers will visit your property to conduct a site survey on your behalf.
Complete this yourself
Onboarding Form Explained
What happens in the survey?
Through our custom built onboarding form you will provide information and upload images relevant to your charge point installation. You’ll receive access to this within 1 minute of your enquiry with us. It’s broken down into stages to make it easier to complete.
How much does it cost?
100% free, it just needs a little extra of your time
When can I complete the onboarding form?
You can choose to complete the form when it suits you, 24/7, 365 days a year.
Time it takes
Around 30 Minutes
Quotation
3 Working Days
Booking Times
24/7 / 365 days a year
We’ll do it together
Virtual Survey Explained
What happens in the survey?
Our in-house expert agents will call you at the arranged time. You’ll receive a unique link by SMS to join the survey on your smartphone. We’ll guide you to key areas of the property to look at installation feasibility including incoming supply, cable route and charge point location. This will be undertaken through your phone’s rear camera – we’ll have the ability to screenshot and annotate the things you show us.
How much does it cost?
100% free
How soon are they scheduled?
Most customers schedule their virtual survey themselves within 3 days at a time that suits them.
Time it takes
Around 15 Minutes
Quotation
Same Day
Booking Times
Monday to Friday / 8:30am – 4:30pm
We’ll do it for you
Installer Survey Explained
What happens in the survey?
Our in-house expert installer will visit your property to look at installation feasibility and key areas relating to your installation including incoming supply, the best cable route and the charge point location.
How much does it cost?
It’s a £60 upfront cost.
When can I complete the onboarding form?
Within 7 days of your request to book.
Time it takes
Around 30-45 minutes
Quotation
2 Working Days
Booking Times
Monday to Friday / 8am – 5pm
Common Queries
Frequently Asked Questions
Yes, if you prefer to skip the online form and would like to arrange for one of our Installers to attend then you can opt for a site survey with us for a fee.
On average, our lead time for a site survey is 7 working days.
Our Installer Surveys are timed for 45 minutes but could take less time, it all depends on the complexity of your installation.
For most installations, we’ll issue you with a quote within a maximum of two working days.
No, if you opt for this type of survey. There are a few exceptions where we may waiver the associated cost of the Installer Survey and we’ll let you know if that applies to you.
