RETURN / REFUND POLICY Us

RETURN / REFUND POLICY

Any items bought from this site have a limited 14 day Return period from the day you RECEIVE the items in the mail.

Any items that are returned will be inspected BEFORE issuing a refund and must be in the SAME condition as you recieved it in, they must be UNUSED and in WORKING condition. You must package the product well and use proper packaging/padding. If a return is damaged during shipping due to the customers negligence, it may not be eligible for a refund. We take videos of each package being opened as proof incase the customer decides to send back a product without proper packaging/padding.

ITEMS SUCH AS CHIPS AND OTHER TOOLS THAT HAVE BEEN TOUCHED BY A SOLDERING IRON ARE NON RETURNABLE. ONCE A SOLDERING IRON OR ANY SOLDER HAS TOUCHED THE ITEM(S), YOU CANNOT RETURN IT.

THE CUSTOMER IS RESPONSIBLE FOR THE FEES ASSOCIATED WITH SHIPPING THE ITEM BACK TO US. ANY SHIPING FEES THAT WE SPENT TO SHIP THE CONSOLE TO YOU WILL ALSO BE DEDUCTED FROM THE TOTAL. MEANING YOU ARE RESPONSIBLE FOR THE COST OF SHIPPING THE ITEM BACK TO US AND YOU ARE ALSO RESPONSILE FOR ANY FEES THAT WE HAVE SPENT TO SHIP THE ITEM TO YOU. UNLESS THE ITEM YOU BOUGHT WAS DEFECTIVE, YOU ARE RESPONSIBLE ALL THE SHIPPING COSTS ASSOCIATED WITH THE SALE (TO YOU AND BACK TO US). DEFECTIVE PRODUCTS MUST BE EXCHANGED.

IF AN ITEM IS DEFECTIVE, YOU MUST CONTACT US WITHIN 14 DAYS FOR AN EXCHANGE. ALL CONSOLE HAVE A LIMITED 14 DAY WARRANTY, AFTER THIS PERIOD, ANY ITEMS CANNOT BE EXCHANGED. WE WILL DISCUSS THE ISSUES VIA EMAIL AND IF I CANNOT RESOLVE THEM, WE WILL CONDUCT AN EXCHANGE.

PLEASE EMAIL US AT: XBOXRGHBACKUP@GMAIL.COM with any issues you may have with any products. Please allow 2-3 days for a reply.

SHIPPING POLICY:

ALL PRODUCTS ARE SHIPPED VIA USPS PRIORITY MAIL WITHIN 7 DAYS UNLESS OTHERWISE SPECIFIED IN THE PRODUCT DESCRIPTION. SOME PRODUCTS MAY TAKE LONGER TO SHIP OUT. PLEASE REFER TO ITEM DESCRIPTIONS BEFORE PLACING ORDERS.

ALL PRODUCTS ON THIS SITE HAVE SHIPPING COSTS INCLUDED IN THE PRICE. THE AMOUNT YOU ARE PAYING FOR IS LISTED IN THE DESCRIPTION OF EACH PRODUCT.

IF YOU ARE RETURNING A PRODUCT, THE SHIPPING COST THAT IS LISTED IN THE DESCRIPTION OF SAID PRODUCT IS DEDUCTED FROM THE TOTAL REFUND COST (UNLESS DEFECTIVE) AND YOU ARE ALSO RESPONSIBLE FOR THE COST OF SHIPPING THE ITEM BACK TO US (AS LISTED ABOVE)