Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Terms And Conditions Of Sale

• All brands, trademarks, and names are the property of their respective owners.
• All prices are subject to change without notice.
• California Prop 65 warnings are shown on each product page in the Tab next to Description.

Shipping

• In stock items are shipped same day on orders placed Monday-Friday before 2:00 PM Central Standard Time. Orders placed after 2:00 PM are shipped the following business day (Saturday & Sunday excluded). Items shipped directly from manufacturer may take longer for shipping & delivery. You will be notified of any back-ordered items or delayed shipments.
• Items that qualify for Free Shipping are shipped via Ground Service and excludes Alaska and Hawaii. Expediting a Free Shipping item incurs additional charges. Please contact us if you need assistance with this issue.
• Shipping charges are calculated according to weight and destination. Some items with flat rate shipping charges are charged per Continental US and/or Commercial delivery only. Occasionally shipping charges may need to be adjusted. You will be notified of any shipping charge adjustments prior to your order being shipped.
• Items shipped directly from manufacturer and truck shipments cannot be shipped 2nd Day Air.
• Purchaser is fully responsible for off loading and installation of product unless Prior arrangements have been made.
• Signature Service for UPS and FedEx deliveries must be requested at time of order. Grade A Tools, LLC is not responsible for lost or stolen packages confirmed as delivered that are left outside your door, with a neighbor, or any other receiving party. We are also not responsible for packages shipped to incorrect addresses. Buyer is responsible for allowing drivers to leave packages unattended at their addresses.

Grade A Tools LLC Returns & Refunds

Customers may return unused stock items within 30 days of purchase. All returns are subject to a 25% restocking fee. All freight charges incurred are the responsibility of the customer. No credit will be issued for shipping charges unless the return is a result of our error. We are not responsible for returns lost in transit. We strongly recommend using a shipping service with tracking.

All Non-stock and Drop Shipped Items are subject to 25-50% Restocking Fees depending on manufacturer.

Special Orders and Items made to Spec are considered No Cancel/No Return/No Refund. Refusal of shipment does not constitute right to refund.

All returns to GradeATools.com must be accompanied by a Return Merchandise Authorization Number (RMA#). You may request an RMA Number by sending an email to: returns@gradeatools.com